Hanover Insurance faced the challenge of right-sizing their numerous locations across the US post-COVID. This included downsizing, merging nearby offices, and closing some locations. With over 50 locations and approximately 4,000 employees, this was a significant undertaking. The goal was to manage these transitions smoothly, ensuring that operations were not disrupted and that the company could maintain its high standards of service.

By collaborating with our national strategic partners, we became Hanover Insurance’s eyes and ears throughout their right-sizing process, ensuring that every detail was carefully managed and their interests were fully represented. We provided comprehensive support, making the entire transition easier and ensuring their complete satisfaction. Our key services included:

• Equipment Rental: Delivered 950 crates with dollies and several dozen purge bins, ensuring safe and efficient transport of oversized items.
• Crates, Moving Equipment, & Packing Materials: Supplied essential materials like computer monitor bags, keyboard bags, and labels for every move, ensuring the protection of all assets.
• Office Moving and Decommissioning: Expertly managed office relocations, ensuring seamless decommissioning of old spaces, including the removal of low voltage wires.
• Patch and Sand: Restored leased spaces by patching and sanding holes from previously hung artwork, leaving the premises ready for new tenants.
• Furniture KD and Install: Provided end-to-end furniture services, from receiving new pieces to delivering, knocking down, and installing them, ensuring Hanover's operational readiness.
• Electronic Recycling: Managed responsible disposal and recycling of electronic waste, reducing Hanover’s environmental footprint while protecting their compliance needs.

Through this approach, we made things easier for Hanover Insurance, ensuring smooth, timely transitions that met all objectives with precision.

Rentacrate successfully completed all 16 projects from 2022 to 2024 on time and within budget. This included major projects in Itasca, IL, and Roseville, CA. Hanover Insurance’s satisfaction level remains high, demonstrating Rentacrate’s capability to manage multi-location operations effectively and efficiently, and solidify their position as a trusted partner in Hanover Insurance’s continued growth.